Terms of Service

Please review the terms governing your use of the OVKEX platform.

Last Updated: October 28, 2026

01. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the OVKEX platform, including its website, applications, and related services (collectively, the "Platform"). By registering an account, accessing, or using the Platform, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Platform. We may update these Terms from time to time; continued use of the Platform after an update constitutes acceptance of the revised Terms.

02. Eligibility and Account Registration

You must be at least 18 years of age, or the age of majority in your jurisdiction, to create an account. By registering, you represent that you meet this requirement and that you are not prohibited from using the Platform under applicable law.

You must provide accurate, current, and complete information during registration and keep it updated. You are responsible for all activity that occurs under your account. Each person may maintain only one account unless expressly permitted.

03. Identity Verification (KYC)

To access certain features, you may be required to complete identity verification ("KYC"). This may include submitting personal information and supporting documents. We review submissions and may request additional information.

Accounts that do not complete required verification may have restricted access to deposits, trading, or rewards. We reserve the right to suspend or terminate accounts that provide false or misleading information.

04. Account Security

You are responsible for safeguarding your password and for all activity under your account. Use a strong, unique password and do not share your credentials with anyone.

If you suspect unauthorized access to your account, notify us immediately. We are not liable for losses resulting from your failure to maintain account security.

05. Cryptocurrency Deposits

Deposits are supported only for the assets and networks listed on the Platform. You must use the correct deposit address and network for each asset. Deposits sent to the wrong address or network may be lost and may not be recoverable.

Deposits require on-chain confirmation and, where applicable, administrative review before being credited. Processing times may vary depending on network conditions. We are not responsible for delays caused by blockchain networks.

06. Cryptocurrency Withdrawals

Withdrawal requests are subject to security checks, verification requirements, and supported network availability. Withdrawals may include applicable network fees and processing conditions disclosed before submission.

Availability of withdrawal functionality depends on platform status and operational readiness. We do not guarantee instant processing.

07. Spot Trading

Spot trading supports market and limit orders for available pairs. Orders are executed against the internal ledger. Trading fees, where applicable, are disclosed before order submission.

Prices may differ between order submission and execution. You are responsible for reviewing order details before confirming. Trading involves risk and may result in loss of funds.

08. Futures and Margin Trading

Futures and margin products, where available, involve leverage and may result in liquidation of positions. Margin requirements and liquidation thresholds apply. These products are not available to all users and may be restricted by jurisdiction or account status.

Do not assume that unavailable products are currently enabled. Product availability is subject to separate readiness and authorization checks.

09. Trading Fees and Charges

Applicable trading fees, network charges, and other costs are disclosed before you confirm a transaction. Fee schedules may change; updates will be communicated through the Platform.

We do not charge hidden fees. Always review the fee summary shown during order entry.

10. Promotions and Rewards

Promotions such as the Welcome Reward and Mystery Box are subject to their own eligibility rules, terms, and availability status. Eligibility, claiming, and actual reward settlement are distinct processes.

A reward may be marked eligible or claimed while remaining in a pending payout status until settlement is completed. Campaign availability and payout status are disclosed on the rewards page. Refer to current campaign terms and status for authoritative details.

We do not include outdated promotional terms. Current campaign requirements are defined by the active campaign configuration.

11. Prohibited Activities

You may not use the Platform for fraud, market manipulation, money laundering, terrorist financing, unauthorized access, abuse of promotions, or any illegal activity. You may not attempt to circumvent security controls or verification requirements.

We reserve the right to investigate and take action against accounts suspected of prohibited activity, including suspension or termination.

12. Risks of Digital Assets

Digital assets are volatile and may lose value rapidly. Market, liquidity, technology, and network risks apply. Past performance does not indicate future results.

You are solely responsible for your investment decisions. Only participate with funds you can afford to lose.

13. Platform Availability

The Platform may undergo maintenance, updates, or experience interruptions. We do not guarantee uninterrupted or error-free service. Supported features and account-specific access restrictions may apply.

Service availability is described truthfully. Features that are not operational are not represented as live.

14. Privacy and Personal Data

Our handling of personal data is described in the Privacy Policy. We collect and use information to operate your account, comply with legal obligations, and improve the Platform.

15. Account Suspension and Termination

We may suspend or terminate accounts for violations of these Terms, suspected fraud, security concerns, or legal requirements. Where reasonable, we will provide notice and an opportunity to respond.

16. Limitation of Liability

To the extent permitted by applicable law, the Platform is provided "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages arising from your use of the Platform. Nothing in these Terms excludes liability that cannot be excluded under applicable consumer protection laws.

17. Changes to These Terms

We may modify these Terms. Material changes will be communicated through the Platform or by email. Continued use after the effective date constitutes acceptance.

18. Governing Law and Dispute Resolution

These Terms are governed by the laws applicable to the Platform's operation. Any disputes will be resolved through appropriate legal channels. We do not claim regulatory authorization, licensing, or government approval beyond what is verifiable.

19. Contact Information

For questions about these Terms, contact us at the support email listed on the Platform. We will respond within a reasonable timeframe.